We are working very hard to make this virtual screening accessible for all, our aim being that every film on this platform has Captions and Audio Description available.
Captioned Screenings offer a service for D/deaf and hearing-impaired customers, with additional displayed auditory information on the screen. As well as showing the dialogue, captions provide information on other significant sounds – for example, when something is being sung; when a phone rings; when a door slams shut. This extra information allows customers using the subtitles to access the film more fully.
If you are watching a film on Filmhouse at Home with captions, please note that there might be some instances where the Hard of Hearing Captions overlap with onscreen titles. We are aware of this issue, but are unfortunately unable to fix the error as it is a flaw in the system. If you have any specific queries about captioning, please email firstname.lastname@example.org.
Films not in the English Language will have English subtitles available automatically. Occasionally you may need to switch them on manually by clicking the CC button.
Currently, Captions are dependent on the availability of the materials provided to us by third-party film distribution companies, rather than as a standard. We are working to change this to ensure audiences are not restricted from enjoying our full programmes.
Similarly, we are working hard to ensure that Audio Description is available. Audio Description is a service for partially sighted or blind people. While the film’s main soundtrack plays through the speakers in the usual manner, users listen to a specially recorded narrator detailing what’s happening on the screen at selected breaks during the film’s dialogue. Audio Described versions of the film are currently available in Bonus Content as a separate file where possible.
Visit the ‘Watch Filmhouse at Home’ tab on the main navigation to find our current selection of films that are Captioned, suitable for those who are hard of hearing, and Audio Described, suitable for those who are partially sighted or blind. Films not in the English language are included in the Subtitled collection and may also be suitable for those who are hard of hearing. Please be aware that some contextual noises (sound effects etc.) will not be subtitled and there may be occasional instances of unsubtitled dialogue.
For the Edinburgh International Film Festival, Captioned, Audio Described and Subtitled collections will be listed in due course. Again, Captions and Audio-Description are dependent on the availability of the materials provided to us by third-party film distribution companies, rather than as a standard. We are working to change this to ensure audiences are not restricted from enjoying our full programmes at the Festival.
For any queries regarding Access, please email email@example.com